Legal
Privacy Policy
On this page
Data Collection & Use
Alteridad collects minimal personal data, such as user names, email addresses, and avatars, solely to provide our services. Data related to inventory, sales, or product categories remain under client ownership and are processed only for operational purposes.
GDPR Compliance & Data Transfer
Alteridad fully complies with GDPR for personal data protection. Data may be processed outside the EU via trusted providers like Vercel, Cloudflare, and Supabase, with robust protections (DPAs and Standard Contractual Clauses) in place.
Third-Party AI Processing
Alteridad utilizes third-party AI services (OpenAI, Anthropic) to enhance functionality. Data processed through these services currently excludes personally identifiable information. If personalization involving identifiable data is introduced, explicit user consent will be obtained.
Data Security Measures
We employ strict security protocols, including role-based permissions, domain-restricted authentication, and robust access policies, to protect your data.
Data Retention & Deletion
Your data is retained only as necessary for service provision. You may request data deletion or export anytime; we will promptly comply.
Your Rights
You have the right to access, rectify, or erase your personal data managed by Alteridad. Contact your account manager directly for such requests.
Changes to Privacy Policy
Alteridad reserves the right to modify this policy periodically. Substantial changes will be communicated clearly via email or platform notifications.
Contact Information
For any questions regarding this Privacy Policy, please directly contact your Alteridad account manager.